Cancellation Policy

Rules for cancelling orders and pausing subscriptions.

Order & Subscription Cancellations

Clear rules for pausing or cancelling your orders.

1. Immediate Order Cancellation

You can cancel an instant order free of charge within 2 minutes of placing it or before the vendor accepts the order.

2. Subscription Plan Pauses

Tiffin subscribers can pause or skip upcoming meal deliveries directly from the app up to 3 hours prior to the meal delivery slot (9:00 AM for Lunch, 4:30 PM for Dinner). Skipped meals are credited back to your subscription validity.