Refund & Cancellation Policy

1. Order Cancellation

Because all our Thali meals are prepared fresh every morning specifically to order, daily meal cancellations must be submitted via the mobile application before 9:00 AM on the day of delivery.

2. Refund Eligibility

• Quality Issues: If a delivered meal is damaged, incomplete, or fails our freshness standards, a 100% replacement thali or instant wallet credit will be issued.
• Failed Delivery: In cases of non-delivery due to logistical issues on our end, full refunds are processed within 3-5 business days to your original payment method.

3. Subscription Refunds

For weekly or monthly Thali subscription cancellations, remaining un-rendered meal credits will be calculated on a pro-rata basis and refunded within 5 business days.

4. Contact Support

To request a refund or report an order issue, call us at +91 86250 18625 or email info@hungrilyfoods.com.